Free shipping on all orders.
Ships same day if ordered before 1pm PST. Estimated delivery time of 1-3 business days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We ship via USPS to all 50 states, Washington, D.C., U.S. P.O. Boxes, U.S. territories, and APO/FPO/DPO addresses.
Orders ships same day if placed before 1pm PST. Estimated delivery time of 1-3 business days.
Most orders shipped via Standard Ground will in arrive within 3-5 business days. Orders shipped via Expedited Shipping will normally arrive within 1-3 business days depending on the shipping option that was selected during checkout.
Orders are trackable by logging in to your account. Customers will be notified that the tracking number has been posted via an Order Status Update email as well.
International orders will be charged a flat shipping rate of $30. Unfortunately shipping out of the United States via USPS First Class can be very slow. Packages can take upwards of 3 weeks to arrive and do not include any sort of detailed tracking information - the tracking will end when the package leaves the states. If you would like your package faster, or would prefer full tracking, we can offer you guaranteed international shipping via FedEx or UPS. Please message us at firstname.lastname@example.org to arrange this and receive your total shipping cost.